After a few short months of being her client, I am certain that Kourtney KNOWS me – and this helps her deliver a prime customer service experience every time.
You KNOW your nail tech is a keeper when she:
- Guides you to a color combo that eases you into the neon you’ve been hesitant to try for 3 seasons but it still works in a professional corporate setting 🤓
- Deciphers your ambiguous ask for “blingalicious” 💎 and pulls it off without using your prime obsession: gold glitter topcoat
- Understands that your indecision between fill-in vs. gel polish vs. complete soak-off (so you can ambitiously do your own nails😯 with cheap polish from the drugstore😳…which will never happen because it takes more time than it’s worth and you get more product on your skin than on your nails🥴) is pure foolishness…and lets you run with that circular reasoning until you remember that your nail appointment is a valuable investment🎯 in your self-care and mental well-being 🥳 #SelfCareIsNOTselfish
- Patiently waits 🤐 until you realize (on your own) that you’re aggravated because you need the fill-in and cut-down within 3 weeks instead of trying to stretch it to 4 weeks (or beyond…#Guilty)
- Incorporates your child’s college colors (#AggiePride💙💛), your love of stickers, AND your business logo for transition, renewal, and rebirth in one fell swoop 🦋
- AND you BOTH laugh and cry🤣 in the same appointment because it’s a sistah chat, venting session, and therapy all rolled into one
At least that’s how it was for me! I left her chair with a song in my heart, ready to face the world again…with super-fabulous nails!
Thank you, Kourtney!💓🤗 Follow her on IG @huesovhazel to be dazzled by her creativity and artistry…
I hope you find great service that brings you similar nail joy…or book with Kourtney if you’re in the area – just don’t take MY appointment time, PLEEEEZE!😊😉
“…but by love serve one another.”
(Galatians 5:13b)
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Kayren Cathcart's Blog 